Responsible Gaming

Introduction

At Casino Kingdom Online Pokies New Zealand, we're committed to promoting responsible gaming. Online pokies and casino games should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. Please gamble responsibly and within your means.

Remember: the house always has an edge. Only spend what you can afford to lose, and never view gambling as income or a solution to financial difficulties.

Age Verification

You must be 18 years of age or older to gamble in New Zealand. If you are under 18, you are prohibited by law from participating in any gambling activities, including online pokies.

We take age verification seriously and reserve the right to request proof of identity at any time. Playing while underage is illegal and can result in serious consequences.

Warning Signs of Problem Gambling

If you experience any of the following, you may have a gambling problem. Please seek help immediately:

• Spending more time or money on gambling than intended
• Chasing losses by gambling more to recover money lost
• Hiding gambling activities or lying about the amount gambled
• Neglecting family, friends, work, or school due to gambling
• Feeling anxious, irritable, or restless when trying to reduce gambling
• Using gambling to escape problems or negative emotions
• Borrowing money to gamble or pay gambling debts
• Unable to control or stop gambling despite wanting to
• Gambling with money needed for essential expenses (rent, food, utilities)
• Loss of interest in hobbies or activities you once enjoyed

If you recognise these signs in yourself or someone you know, please reach out for support.

Self-Help Tools & Features

We provide the following tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, monthly)
• Loss Limits: Set a maximum amount you're willing to lose before automatically stopping play
• Reality Checks: Receive regular reminders about how long you've been playing and how much you've spent
• Time Limits: Set session duration limits to control how long you play at one time
• Self-Exclusion: Temporarily or permanently exclude yourself from your account to take a break from gambling
• Account Closure: Permanently close your account if you wish to stop gambling entirely

We encourage you to use these tools proactively to maintain healthy gambling habits.

Support Organisations & Resources

If you're struggling with gambling, confidential help is available from these trusted organisations:

New Zealand

• Problem Gambling Foundation: Free counselling and support services for problem gamblers and their families
  www.pgf.nz
• Gambling Helpline: Free, confidential, 24/7 helpline
  Phone: 0800 654 655
• Gamblers Anonymous: Support meetings throughout New Zealand
  www.gamblersanonymous.org.nz

International Support

• United Kingdom: GamCare - www.gamcare.org.uk
• United Kingdom: GamStop Self-Exclusion Scheme - www.gamstop.co.uk
• Australia: Gambling Help Online - www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council - www.responsiblegambling.org
• United States: National Council on Problem Gambling - www.ncpgambling.org

Need Help? Take Action Today

If you're experiencing problems with gambling, please seek help immediately. There is no shame in reaching out. Support is confidential, free, and available now.

Contact the Gambling Helpline: 0800 654 655 (available 24/7 in New Zealand)

You can also visit the Problem Gambling Foundation website for additional resources, counselling options, and support for your family.

Remember: recovery is possible, and help is just a phone call or click away.